MockingBird Chimney ("we," "us," or "our") values and respects your personal privacy. This Privacy Policy details what information we collect when you visit our website, submit an estimate request, or contact our Twin Cities team, how we store and use it, and your rights regarding your data. By accessing our website or scheduling service, you consent to the terms outlined below.
We only collect personal information that you provide voluntarily, alongside standard technical data captured automatically by web browsers and hosting infrastructure:
We do not process or retain payment cards or billing credentials through this website. All payments and invoices are processed securely offline.
We use the details collected strictly to operate our business and deliver dependable chimney services across the metro, including to:
We will never sell or rent your personal information.
Our website utilizes cookies and persistent pixels via services like Google Analytics and Meta to understand how homeowners locate our services and navigate our web pages.
You can adjust or disable cookie tracking directly in your browser preferences. You can also opt out of Google Analytics via Google's opt-out browser add-on. Note that disabling certain cookies may affect interactive features, such as online forms.
We share your data strictly with essential service providers necessary to fulfill your request and operate our local operations:
We will never sell, rent, or barter your contact information to third parties for commercial lead generation or cross-marketing.
We maintain customer records, service notes, and photos only as long as required to honor warranties (including our 3-year workmanship guarantee), satisfy Minnesota business and tax record-keeping requirements, and manage customer service history. When records are no longer required, they are archived securely or destroyed.
We enforce industry-standard administrative, physical, and digital safeguards to keep your contact and property data secure. However, no internet transmission or electronic storage solution is 100% impenetrable, and absolute security cannot be guaranteed.
You may contact us at any time to verify what personal details we have on file, update or correct your contact data, or request the deletion of non-essential records. Depending on your state of residency (including under the Minnesota Consumer Data Privacy Act and California CCPA), you may hold additional statutory rights regarding personal data disclosure and opt-outs.
Our website may include links to external websites, trade partners, or regional code references. We are not responsible for the privacy practices or content of third-party domains.
Our site and services are intended exclusively for homeowners and commercial property operators. We do not intentionally collect personal data from anyone under the age of 13. If you believe such data has been submitted, please notify us for immediate removal.
We may modify this Privacy Policy periodically to reflect changes in our service methods, technology, or state regulations. The revision date at the top will indicate when the latest update went live.
If you have any questions regarding how your information is collected, stored, or managed across the Twin Cities metro, get in touch:
